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All prices are listed in USD and may be converted to your local currency at time of purchase.
Please double check the final cost before completing your purchase.
In accordance with local laws and regulations, Charge may not be available in your country.
If you receive an error based on your country or region when attempting to make a purchase through the official Charge Site, please visit the in-game shop instead.

Guide


Charge is the name of Valkyrie Connect's official website payment system.

Get great deals on in-game items through Charge.

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Step 1:

Find your Player ID by accessing your profile through the player icon on the Home screen.


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Step 2:

Go to the "Log In" button on this site or find the blue log in box.


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Step 3:

Input your Player ID into the box and log in.

Step 4:

Select an item and purchase.

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Guide

FAQ

What is Charge?

Charge is the name of Valkyrie Connect's official website payment system.

Get great deals on in-game items through Charge.

Is it safe to purchase on Charge?

Charge is provided by our partner Xsolla. Xsolla is classified under Level 1 of the Payment Card Industry Data Security Standards (PCI DSS), meaning all payments made on Charge are completely secure.

How can I make a purchase for myself?

Log in with your own Player ID to purchase for your game account.

Who can help me with my purchase issue?

If you need assistance with your purchase or wish to request a refund, contact Xsolla Customer Support.

What payment methods does Charge support?

Charge currently accepts payments via most popular credit/debit card brands and e-wallets.

I do not see my purchased item.

Please restart the app. It may take some time for items to be reflected in-game. If some time has passed after your order has been processed and you are still unable to locate your purchased items, please contact us via Options > Contact Us > Purchase-Related Inquiry.

Can I cancel my order after it has been completed?

Orders cannot be canceled after purchase. Please double check the item(s) that you are purchasing and account information before placing your order.

There was a transaction that I don't recognize on my account.

Please contact your payment service provider if you suspect fraudulent activity.

Notes

  1. You cannot use Charge while the game is down for maintenance.
  2. Please be sure to download the latest in-game data to prevent errors.